1. Data controller
NueveLabs (hereinafter "the Company"), based in the Valencia region, Spain, is responsible for processing the personal data you provide through this website.
2. Purpose of processing
Personal data collected through our contact forms will be processed for the following purposes:
- Managing and responding to your enquiry or information request.
- Sending you commercial information about our artificial intelligence services, only with your express consent.
- Maintaining a commercial or pre-contractual relationship with you.
3. Legal basis
The processing of your data is based on your express consent, given by ticking the acceptance checkbox on the form, as well as the Company's legitimate interest in managing enquiries received.
4. Data collected
We collect the data you voluntarily provide: name, email address, company name, company type and the content of your message.
5. Data retention
Your data will be retained for the time necessary to address your request and, where applicable, for legally established periods. If no commercial relationship is established, data will be deleted within a maximum of 12 months.
6. Recipients
Your data will not be shared with third parties except where legally required. We may use third-party tools (email services, hosting, analytics) that act as data processors with whom we have adequate contractual safeguards.
7. Your rights
You may exercise your rights of access, rectification, erasure, restriction, portability and objection by emailing hola@nuevelabs.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
8. Security
We adopt the necessary technical and organisational measures to ensure the security of your data and prevent its alteration, loss, unauthorised processing or access.